Privacy Policy
Effective Date: March 6, 2025
Lumibuild ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, https://lumibuild.com (the “Site”). By using our Site, you consent to the practices outlined below.
Information we collect
We collect information in the following ways:
Information you provide to us
Personal information: When you contact us, sign up for newsletters, or make a purchase, we collect details such as your name, email address, phone number, and billing information.
Messages & inquiries: Information you submit via contact forms, email, or other communications with us.
Information automatically collected
When you visit our Site, certain data may be automatically collected, including:
Device & browsing information: IP address, browser type, referring site, device type, operating system, and timestamps.
Analytics & performance tracking: Data about how visitors interact with our website (e.g., page views, session duration, link clicks).
Cookies & tracking technologies: Our Site may use cookies, web beacons, pixel tags, and similar technologies to enhance security, improve user experience, and analyze traffic patterns.
You can manage cookie preferences through your browser settings.
SMS & mobile information
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we use your information
We use the information collected to:
Provide and improve our services and website functionality.
Process payments and fulfill service requests.
Respond to inquiries and provide customer support.
Send updates, promotional emails (only if you opt in), and important service notifications.
Ensure security, fraud prevention, and legal compliance.
Analyze trends and improve website performance through aggregated, non-personally identifiable data.
How we share your information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following cases:
Service providers: Third-party vendors that assist in processing transactions, hosting the Site, customer support, and analyzing web traffic.
Legal compliance: If required by law, regulation, subpoena, or legal process.
Business transfers: If Lumibuild undergoes a business transaction (e.g., a merger, acquisition, restructuring), your data may be transferred.
Third-party services
Our Site may contain links to third-party services or social media platforms. These third parties may collect data independently through cookies or tracking technologies when you interact with them. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.
Your rights & choices
Depending on your location, you may have rights regarding your personal data, including:
Access and correction: Request access to, update, or correct your personal information.
Deletion: Request that we delete your personal information, subject to legal and operational requirements.
Opt-out of marketing communications: You can opt out of promotional emails by following the unsubscribe link in any email or contacting us directly.
Cookies and tracking: Manage cookie preferences through your browser settings or opt out of analytics tracking where applicable.
For any privacy-related requests, contact us at [insert contact email].
Data security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage users to take appropriate steps to protect their information, such as using strong passwords and keeping login credentials confidential.
Data retention
We retain personal information only as long as necessary for business operations, legal compliance, or to fulfill the purposes outlined in this Privacy Policy. After that, we securely delete or anonymize your data.
Children's privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted with the updated Effective Date at the top of this page. We encourage you to review this page regularly.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at info@lumibuild.com.